Homefound

Homefound · Help

Support

App help, donation questions, volunteer interest, and privacy requests for Homefound.

Contact us

We read every message. For the fastest response, tell us whether you need app help, giving help, or volunteer coordination.

Primary contact
On-site support form
Name + email → we follow up
Social
@homefoundproject
Instagram · TikTok · YouTube
Open support form Contribute to the pool

Common questions

App Review demo login

Apple reviewers can sign into the Homefound app with username test and password Test123 (donor + caseworker access).

How do I get help with the Homefound app?

Use the support form with your device type (iPhone / Android), what you were trying to do, and any error text. Include the email associated with your account if you signed in.

Where do donations happen?

On App Store builds, gift buttons open an external browser (Safari / system browser) to complete giving. Homefound does not process charitable gifts as In-App Purchases.

Can you tell me exactly what was bought for someone?

No. To protect dignity and confidentiality, we share categorical milestone and transparency updates, not itemized personal receipts, clinical details, or private case notes. See our Privacy Policy.

Are gifts tax-deductible?

Not yet. Homefound is building toward 501(c)(3) status. Until we are registered, pool gifts should not be treated as tax-deductible donations.

How do I delete my data?

Submit the support form and request deletion. Include the email you used in the app or on the website. We will remove personal account data associated with that request within a reasonable period, except records we must keep for legal or transparency obligations.

How can I volunteer or offer goods/services?

Use the form with interests for volunteer, resources, or non-cash help: Get involved.